Shipping policy

Thank you for shopping with MIRIAMA SHALOME RUBENA. As a dedicated fashion apparel provider, we focus on standardized order fulfillment and reliable global logistics services. Our core promise is to deliver all fashion garments with accurate order matching, professional protective packaging and efficient shipping arrangements, ensuring every item reaches customers in excellent wearable condition within reasonable delivery cycles.

1. Order Processing Procedures

All confirmed apparel orders will undergo rigorous internal checks, quality verification and safe packaging procedures within 1-3 business days after order confirmation, excluding weekends and official public holidays. During peak sales periods and large promotional events with surging order volumes, standard processing schedules may be prolonged. Our team will send proactive notifications to customers in the event of major shipping delays.

2. Shipping Fees and Delivery Duration Reference

Logistics fees for all fashion clothing orders are calculated based on package weight, product quantity and cross-border delivery destinations. All final shipping costs will be clearly displayed on the checkout page prior to payment submission, ensuring full pricing transparency for every consumer.
Estimated delivery times: Standard Shipping: 15 business days
All listed delivery timeframes are non-binding estimates. Actual parcel arrival progress may be affected by courier operational delays, customs inspection and clearance processes, extreme weather conditions, global logistical bottlenecks and local holiday arrangements of destination regions.

3. Shipment Confirmation and Tracking Update Rules

Once your apparel order completes full packaging and official warehouse dispatch, you will receive an automated shipment confirmation email equipped with exclusive parcel tracking codes and logistics inquiry channels.
Real-time tracking statuses and delivery update data will generally be activated and available for self-service checking within 24-48 hours after the logistics carrier completes parcel pickup and system data synchronization.

4. Shipping Address Accuracy Liability

Customers are required to carefully validate and confirm the completeness and accuracy of recipient shipping information during checkout. MIRIAMA SHALOME RUBENA assumes no legal liability for misdelivered, lost or returned parcels caused by wrong or incomplete address details provided by customers. Any parcels returned due to address mismatches will incur additional reshipping fees borne solely by the purchaser.

5. In-Transit Loss and Damage Handling Rules

If your clothing parcel goes missing during international transit, please contact our customer service team within 7 days of the expected delivery date to launch a professional logistics investigation. For orders delivered with torn, stained or structurally damaged garments and defective outer packaging due to transit collisions, please submit clear damage photographic evidence within 48 hours of receipt. Our team will conduct comprehensive verification and deliver efficient resolution solutions.

6. Apparel Maintenance and Liability Exemption

Every fashion clothing product is attached with professional fabric maintenance guidelines, covering standardized wearing, cleaning, drying and storage methods tailored to different textile materials. All apparel items must be maintained in strict accordance with official instructions. MIRIAMA SHALOME RUBENA disclaims all liability for fabric fading, shrinkage, deformation or garment damage caused by improper daily maintenance, unauthorized tailoring or personal misuse.

7. International Shipping and Customs Regulations

Cross-border transportation of apparel products may involve destination-specific import duties, customs taxes and clearance fees formulated by local authorities. All such supplementary charges are the exclusive responsibility of customers and are not included in commodity prices or standard shipping costs.

8. Official Customer Service Contact Details

For any inquiries or doubts regarding this Shipping Policy and your order logistics status, please get in touch with our professional after-sales team through the official information below:
Trade Name: MIRIAMA SHALOME RUBENA
Phone Number: +64 28 663 8194
Email: service@miriamashalome.shop
Physical Address: 245 Jones Crescent, Melville, Waikato, Hamilton 3206, New Zealand